1. Processing and Fulfillment:
Orders are typically processed and fulfilled within 1-2 business days from the time they are placed, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be extended.
2. Shipping Method:
We offer standard shipping only, with an estimated delivery time of 5-7 business days within India. Please note that shipping times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions or carrier issues.
3. Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your package and estimated delivery date.
4. Shipping Restrictions:
We ship to all locations within India. However, please note that some remote or restricted areas may experience longer delivery times or additional charges. If you have any questions about shipping to a specific location, please contact our customer service team for assistance.
5. Damaged or Lost Shipments:
In the rare event that your order is damaged during shipping or lost in transit, please contact us immediately. We will work with the carrier to file a claim and arrange for a replacement or refund as necessary.
6. Returns and Exchanges:
Please refer to our Returns Policy for information on how to return or exchange items purchased online.
7. Contact Us:
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us at zaplinindia1@gmail.com.